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MUSEUM SERVICES CORPORATION
385 Bridgepoint Way
South Saint Paul, Minnesota 55075
USA

Phone: (651)450-8954
Fax: (651)554-9217
E-Mail: info@MuseuMServicesCorporation.com

Terms and Conditions

  1. PURCHASE ORDERS
    • Order directly from either MuseuM SERVICES CORPORATION or a local distributor if one is available in your area. Contact us for information locations of our distributors.
    • Post, telephone, email or fax your purchase orders. Verbal orders should be followed by written confirmation. Purchase orders reduce confusion and errors.
    • All recommendations or statements by MSC are based on MSC research and experience and are believed to be reliable, but no guarantee is made for their accuracy. BUYER must determine for itself by preliminary tests or otherwise the suitability of the product for his purpose. MSC warrants that the product conforms to its description; that it will convey good title thereto, that such product(s) will be delivered free from any lawful security interest or encumbrance unknown to BUYER.
  2. SHIPMENT AND RETURN OF GOODS
    • NOTWITHSTANDING THE EXTRA MEASURES TAKEN BY US TO SAFEGUARD YOUR ORDER DURING SHIPMENT, PROTECT YOUR INVESTMENT BY INSPECTING ALL SHIPMENTS UPON ARRIVAL.
    • DO NOT SIGN THE DELIVERY RECEIPT WITHOUT NOTING EXCEPTIONS FOR DAMAGE OR SHORTAGES. NOTE ANY OBVIOUS DAMAGE OR SHORTAGES IN THE PRESENCE OF THE DRIVER ON THE “DELIVERING CARRIER’S REPORT”, “BILL OF LADING” OR “AIR WAYBILL”.
    • To protect yourself from concealed damage, always specify on the report or Bill of Lading or Air waybill with the following words. “These goods are received subject to inspection.”
    • You then have 10 days to report any concealed damage or delayed shipments and file a claim with the carrier. This claim must originate from your office. Follow the delivering company’s freight claim policy exactly. Contact MuseuM SERVICES CORPORATION for assistance.
    • BUYER shall inspect the product upon delivery. BUYER’s failure to give notice of any claim within ten (10) days from date of delivery constitutes a waiver by BUYER with respect thereto.
    • Unless otherwise indicated on the invoice, all products are sold EX WORKS and all shipments become the Buyers responsibility upon leaving our shipping dock (f.o.b. factory). Title and risk of loss of the product sole pass to the BUYER upon SELLER’s delivery to the carrier at point of shipment.
    • SELLER reserves the right to suspend or defer future deliveries of product, change the terms of sale or cancel the contract if the financial responsibilities of the BUYER becomes impaired or unsatisfactory to the SELLER
    • Neither party shall be liable in any respect for failure or delay in the shipment or acceptance of the product, if hindered or prevented, directly or indirectly, by war, national emergency, inadequate transportation facilities, inability to secure materials, supplies, fuel or power, fire, flood, windstorm, or other acts of God, strikes, lockouts, or other labor disputes, orders or acts of any government agency or authority, whether valid or invalid, or any cause of like or different kind beyond the reasonable control of either party. The quantities so affected shall be deducted from the total quantity purchased by the BUYER.
    • Damage incurred with parcel carriers. PARCEL POST: Notify MuseuM SERVICES CORPORATION. We will re-send the package after reporting the loss to the Postal Service. UPS and FedEx - a freight claim must originate from MSC offices. The original packaging must be kept. A local carrier agent will come to your location and inspect the damage. We will then provide instructions for the disposition of the merchandise.
    • RETURNED GOODS. Buyer must contact MSC for a return authorization before returning any items.
    • HAZARDOUS MATERIALS RETURNS. MSC cannot accept returned hazardous materials. Please dispose of properly.
  3. WARRANTY
    • Each machine or product manufactured by MuseuM SERVICES CORPORATION comes with a one year limited warranty under normal use. This warranty covers parts and labor from the date of receipt for one full year.
    • MSC makes no warranty that the product is merchantable or fit for any particular purpose. Nor is there any other warranty, express of implied, and except as is expressly provided herein.
    • MSC shall not be liable for incidental or consequential damages. MSC’s liability and BUYER’s exclusive remedy for any cause of action arising out of the sales, use, or non-delivery of the product(s) is expressly limited at BUYER’s option to replacement of the nonconforming product at f.o.b. shipping or payment not to exceed the purchase price of the product for which damages are claimed.
    • If BUYER does not accept these terms and conditions of sale, BUYER shall notify MSC immediately in writing and shall return any shipped products to MSC at once unopened. BUYER’s failure to so object will assent to such terms and conditions of sale.
    • MSC proprietary machines are manufactured and intended for trained art conservators, art restorers, art preservers and not members of the general public.
    • MSC has no control over the way its products are used. BUYERS must ascertain that the product is suitable for their intended purpose.
    • Prices are subject to change. SELLER reserves the right to adjust prices to reflect changing market conditions.
  4. PAYMENT
    • No modification or addition of the above terms and conditions of sale shall be effected by the acknowledgement or acceptance by MSC of a purchase order, acknowledgement, release or other forms submitted by Buyer containing other or different terms or conditions.
    • Neither party shall claim any modification or amendment or release from any of the above terms and conditions of sale unless the parties have entered into a mutual agreement to that effect, signed by BUYER and SELLER. No other representative is authorized to change any of the above terms and conditions which relate to the products sold or delivered as samples or otherwise.
    • TITLE DOES NOT PASS TO THE BUYER UNTIL THE INVOICE IS PAID IN FULL.
    • Payment must be made in U.S. dollars drawn on a U.S. Bank.
    • Visa, MasterCard, American Express, and Discover credit cards are accepted. Credit card payments in amounts greater than $1,000.00USD will incur a three percent (3%) surcharge.
    • Bank drafts, international postal money orders, or bank wire transfers are accepted. Contact MSC for bank wire transfer information.
    • MuseuM SERVICES CORPORATION reserves the right to sell its products COD (collect on delivery). In addition, MuseuM SERVICES CORPORATION reserves the right to require deposits on purchase orders.
  5. CRATING & PACKAGING CHARGES
    • MSC packages its products for safe transit but charges for this service as incurred.
  6. REQUEST FOR PRICE QUOTATION
    • Upon request we will provide a written “Price Quotation” valid for up to 60 calendar days from the date of issue.
  7. DESIGN MODIFICATIONS
    • Equipment and crate dimensions cited in MSC brochures, catalogs, and online publications may change depending on modifications of the equipment, or the size and content of the order. MuseuM SERVICES CORPORATION reserves the right to make modifications in the form of operational improvements to our equipment when deemed necessary or appropriate.
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